References and Client Compliments

Permission was granted by key employees of the following organizations to list their company names as references and their remarks relative to recent RNI investigative successes. In order to protect the sometimes sensitive nature of RNI assignments, specifics regarding the projects have been omitted. If you would like to talk directly with a key employee offering the compliments, please contact an RNI operations manager, and those arrangements will be made:

Boyne USA Resorts

- owners of seven premier resort locations. Boyne Highlands, Boyne Mountain and Bay Harbor in Michigan, Big Sky Resort in Montana, Brighton in Utah, Crystal Mountain in Washington and Cypress Mountain in British Columbia.

"As President of Eastern Operations for Boyne USA Resorts, I would like to recommend RNI to other businesses who are searching for professional and discreet investigative services. At Boyne USA we go to great lengths to insure the highest quality standards in the recreation/resort industry. With consulting, loss prevention and detection services, RNI has helped Boyne stay proactive in our efforts to provide our guests with the safest and most enjoyable golf, ski and vacation experience in Michigan." Stephen Kircher, PEO

Michigan Health and Hospital Association Service Corporation

– a risk manager

"Just wanted to send a quick note to let you know that we settled a tough long term pay case today. One of the main reasons for their desire to settle was due to knowledge that surveillance was performed. RNI did an excellent job being able to capture this individual engaged in activities not in keeping with the claim. The quality of the video was exceptional. Thanks again for your organization's assistance!"

Bensinger, Cotant, Menkes & Aardema

- a regional Michigan law firm with multiple offices serving the business community and the insurance industry.

"Good work, excellent in timeliness, thoroughness, responsiveness to needs and value for money!"

Sedgwick James of Michigan and Sedgwick James of Minnesota

- a nationwide third-party administrator for the insurance community and the self-insured business community.

"Research North Inc. has investigated many assignments for our clients, and they regularly demonstrate investigative excellence and value for money."

Citizens Management, Inc.

- a third party administrator.

"You are always a pleasure to work with; we have had a great relationship for many years!"

Citizens Insurance Company of America / Hanover Insurance Company

"We can always count on RNI for good investigative results."

Zurich International Insurance

"After RNI completed an investigation on one of our assignments, we received a customer survey asking us to rate your performance. We normally don't respond to these requests, however, you did such a great job, we had to let you know. Great Job!"

Lake States Insurance Company

"Great work on our files! You are thorough, timely, and truly valuable, and your investigative findings are extremely valuable in the settlement of claims."

Mutual Insurance Corporation of America

"It is all too often that people are not told what a wonderful job they have done. This is my opportunity to share with you the importance of outstanding performance by one of your investigators. Although this is one of many successes that you have had on our files, the success in this particular investigation kept this account with us. It was an opportunity to show our insured how we aggressively deter fraud. The effective collaboration (especially via e-mail) between your investigators and our staff resulted in renewal of a substantial policy. Thank you for your professionalism and talent!"

State of Michigan, Family Independence Agency

"Your covert camera installation and follow-up investigation relative to the disgruntled state employee paid off allowing a very satisfactory solution for all concerned."

Michigan State Police, Recruit Training Division

"Your background investigations on recruit candidates conducted on behalf of the Michigan State Police allows us to provide you with an excellent reference."

Federated Insurance

- a nationwide full-service insurer providing workers' compensation, general liability and property and casualty coverages.

"RNI's timeliness, thoroughness, responsiveness to needs and value for money are all top rated."

Hastings Mutual Insurance Company

- a regional full service insurer.

"Great job again!"

Bleakley Cypher Parent Warren & Quinn

- a regional insurance defense law firm with a tradition of excellence.

"I want to take this opportunity to thank you for your assistance in this case. We would not have been able to settle this case for a favorable price without the significant findings of RNI's investigation. We enjoyed working with you, and look forward to working with you again on mutual matters of concern!"

Walcott and Associates

"Impressive job, you deserve all A's!"

Meklir Nolish

- a regional law firm.

"Your service was excellent, if the need arises, we would not hesitate to contact you again."

Swanson & Dettman Attorneys at Law

"This letter is to thank you for the excellent work you and your company did in assisting us in the defense of the serious injury construction accident case recently concluded.

The surveillance that you performed provided us with valuable information concerning his post-accident work activities. In addition, you were able to verify recreational and home work activities which the plaintiff was claiming he could not perform.

Most importantly the video camera surveillance was crucial in resolving the case. If the case had proceeded to trial, the videotape would have been devastating to the claims of the plaintiff with regard to his inability to work and to do any type of activity involving overhead use of his arm and shoulder.

The surveillance tape was the key to the settlement of the case. The tape was provided to the plaintiff's attorney and within twenty-four hours the case settled. The mediation evaluation in the case was in the six figures and the settlement was for nuisance value."

Smith Johnson

- a full service regional law firm.

"Great job guys!"

Garan Lucow Miller, P.C.

- a full service regional law firm.

"Thank you for your assistance in preparing the defense of the captioned litigation. The information you provided led to testimony that was instrumental in obtaining a jury verdict of No Cause For Action in favor of defendant TIG Insurance Company. Again, thanks, and I look forward to working with your office in the future."

Individual Attorneys

"Thank you for your fine work!"

"You're the best! Keep up the great work!"

"You're always great to work with!"

"We were very pleased with the detailed work performed!"

"We always enjoy working with RNI!"

"Thanks for your excellent help!"

Fortune 100 Companies, Fortune 500 Companies and Fortune 1000 Companies

Given the sensitive nature of many of the investigations for the captioned, key employees at many of these businesses agreed to provide excellent but confidential references with regard to the work performed on their behalf.